We aim to make every experience simple and hassle-free.

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Returns

Due to our fulfilment process, we generally do not require items to be returned.

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Damaged or Faulty Items

If your item arrives damaged or faulty:

• Contact us within 14 days of delivery

• Provide clear photos of the issue

We will:

• Send a replacement
  or

• Offer a full refund

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Exchanges

We do not offer traditional exchanges.
Instead, we provide replacements where appropriate.