top of page

Refund Policy

Refund Policy – Lunaro Living

We want you to shop with confidence at Lunaro Living.

When You’re Eligible for a Refund

You may request a refund if:

  • Your item arrives damaged

  • The product is faulty

  • The item is significantly different from the description

How to Request a Refund

To request a refund:

  • Contact us within 14 days of delivery

  • Include your order number

  • Provide photos where applicable

Resolution

Once your request is approved, we will:

  • Issue a full refund
    or

  • Send a replacement item

Returns

In most cases, we do not require you to return the item.
Our goal is to resolve issues quickly and without inconvenience.

bottom of page