Frequently asked questions

We aim to deliver all orders within 10–15 business days across the United Kingdom. Delivery times may vary slightly depending on demand and location.

Yes! We offer free delivery on all orders, with no minimum spend.

Yes, you can request a return or exchange within 14 days of receiving your order. Items must be unused and in their original condition.

To request a refund, simply contact our support team with your order details. Once your return is approved and received, your refund will be processed within a few business days.

Yes, we deliver to all regions within the United Kingdom.

If your item arrives damaged or faulty, please contact us within 48 hours of delivery. We will arrange a replacement or refund at no extra cost.

Once your order is shipped, you will receive a tracking number via email to follow your delivery.

We accept all major payment methods, including: • Credit & Debit Cards • Secure online payments

We offer a curated selection of modern and elegant home & kitchen products, designed to elevate your everyday living.

You can contact us anytime via email: support@lunaroliving.comWe aim to respond within 24 hours.